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© 2019 by Cake My Day by Jo all rights reserved.

CAKE TASTING CONSULTATION FAQ's & ONLINE BOOKINGS

Please take a moment to read our FAQ's before placing your order at the bottom of this page - thank you!

CAN ANYONE BOOK A CAKE TASTING CONSULTATION?

At this stage our private cake tasting consultations are restricted to wedding clients only and are held on a Saturday and Sunday each month. 

Bookings are essential and by appointment only. 

WHERE ARE THE CAKE TASTING CONSULTATIONS HELD?

Your private cake tasting consultation will be held in our Brisbane City Council certified kitchen, we are located in Stafford QLD.

HOW MUCH DOES A CAKE TASTING CONSULTATION COST?

The cake tasting consultation is $40 for (2 people). 

The cost of your consultation is deductible from your final order should you....

(A) Book your cake and pay your $100 non-refundable deposit within 14 days of your consultation

(B) Your order total exceeds $350 excluding delivery

(C) If your order is under $350 excluding delivery you can still book in for a consultation however, the cost of the consultation is not deductible from your final order.

Of course if your wedding cake order doesn't meet our minimum spend you can still book a tasting consult, just be aware that the cake tasting consult fee will not be deducted from your order total.

DO YOU OFFER CAKE TASTING CONSULTATIONS TO NON-WEDDING CLIENTS?

Unfortunately we have limited availability and are unable to offer tasting consultations to anyone other than our wedding clients. If you are looking at ordering an engagement, birthday, celebration cake I would be happy to discuss your order with you over the phone or over email. 

HOW LONG DOES A CAKE TASTING CONSULTATION TAKE?

Your cake tasting consultation will take approx. 30 - 40 minutes. 

In this time you will get to sample 7 delicious sample size cakes (so make sure you don't eat just before you arrive) along with a cuppa tea or coffee or even a glass of pink champagne.

We will also discuss in detail the design, style and look of your cake and I will get creative with a quick design sketch to ensure I fully understand your vision. 

CAN I REQUEST A CAKE CONSULTATION OUTSIDE OF THE LISTED DATES?

Unfortunately we can not offer consultations outside our set dates.

I CAN'T ATTEND A CAKE TASTING CONSULT HOW CAN I TRY YOUR CAKES BEFORE I ORDER?

We offer tasting boxes which are available for collection twice a month on a Saturday. 

If you would like to order a tasting box CLICK HERE.

 

DO I HAVE TO HAVE RECEIVED A QUOTE TO BE ABLE TO BOOK IN FOR A CONSULTATION?

Yes! - You must have received a quote prior to booking a cake tasting consultation as we only have a limited number of appointments available each month.  We want to make sure that you are aware of the costs associated with your cake and that we have availability to make your order before we sit down to discuss it with you in detail.

This is the best way to ensure nobody’s valuable time is wasted.

(To request a quote/check our availability - CLICK HERE)

CAN I GET A REFUND FOR MY CAKE TASTING CONSULTATION IF I DO NOT SHOW UP?

We are unable to offer refunds on our cake tasting consultations as times are very limited.  Once you have booked and reserved your time the booking is final.

​WHAT HAPPENS IF I AM RUNNING LATE FOR MY CAKE TASTING CONSULTATION?

Life happens and we try to be as accommodating as possible. However we do ask that you make sure to leave home with enough time to spare so that you arrive to your tasting consultation on time. 

If you run into traffic congestion on the way to us please txt us on 0403 893 904 and let us know approx how long before you arrive.  (Please do not call us as we may be in a consultation with another client and can not answer calls) 

Unfortunately if you are unable to make your cake tasting appointment or are running more than 20 minutes late from your booked time we will have to cancel your booking, otherwise we will be running late for all our appointments that day and it isn't fair to our other clients. 

You will be asked to re-book another appointment at your own cost.

We are unable to offer refunds on our cake tasting consultations as times are very limited.  

THAT ALL SOUNDS PERFECT,  HOW DO I BOOK?

To book in for a private cake tasting consultation you must have received a quote and checked that we have availability for the date of your wedding.  (To request a quote/check our availability - CLICK HERE)

If you have received your quote and we have availability for your date then simply choose your preferred date from the available dates and times below.